Privacy Policy
Last updated: 9-Aug-2026
1. Who We Are
This website is operated by ("," "we," "us," or "our"), a company incorporated in India (CIN: ), with its registered office at:
For any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
2. Scope
This Privacy Policy applies to all visitors of and its regional sites (India, Africa, Middle East, South Asia, Bangladesh, S.E. Asia, ANZ), regardless of which region you access.
3. What Personal Data We Collect
We collect the following categories of personal data, depending on how you interact with the site:
| Category | Examples | When Collected |
|---|---|---|
| Contact/Enquiry Data | Name, email address, phone number, company name, message content | When you submit a Contact form |
| Careers Data | Name, email, phone, resume/CV, cover letter | When you apply via the Careers page |
| Newsletter Data | Name, email address | When you subscribe to our newsletter |
| Cookie & Usage Data | IP address (used only transiently for region detection, not stored), browser type, pages visited, approximate location (country-level) | Automatically, via cookies and similar technologies, once you accept cookies |
We do not knowingly collect any special category of sensitive personal data (health data, financial details, government ID numbers) through this website.
4. Purpose of Processing
We process your personal data only for the specific purposes below — we do not use your data for any purpose beyond what's stated for that category:
- Contact/Enquiry Data — to respond to your enquiry and provide the information or support you requested
- Careers Data — to evaluate your job application and contact you regarding the recruitment process
- Newsletter Data — to send you updates, product news, and event announcements you've opted in to receive
- Cookie & Usage Data — to remember your cookie consent choice, to suggest the most relevant regional site based on your approximate location, and (where you've consented) to understand site usage for improvement purposes
5. Legal Basis for Processing
We process your data on the basis of:
- Your consent — for newsletter sign-ups and non-essential cookies
- Legitimate use — for responding to enquiries and processing job applications you've voluntarily submitted
You may withdraw consent at any time (see Section 9, Your Rights).
6. Cookies
We use cookies to:
- Remember your cookie consent preference (essential — this cookie is set regardless of your choice, purely to avoid re-showing the banner)
- Detect your approximate country/region to suggest the relevant regional site (this uses your IP address only in real-time; we do not store your IP address)
You can choose "Reject Non-Essential" in our cookie banner at any time, or clear your browser cookies to reset your preference.
7. Data Sharing with Third Parties
We share limited data with the following categories of service providers, solely to operate the website and services described above:
- Email service provider (Milesweb) — for newsletter delivery, if you've subscribed
- File storage provider (Milesweb) — for managing shared resources with registered users, where applicable
- Web hosting provider (MilesWeb) — to host and operate this website
- IP geolocation service — to detect your approximate country for region suggestion (no data is stored by us as a result of this call)
We do not sell your personal data to any third party, under any circumstances.
8. Data Retention
We retain personal data only for as long as necessary for the purpose it was collected:
- Contact/Enquiry data: 12 months
- Careers data: 6 months
- Newsletter data: until you unsubscribe
9. Your Rights
Depending on your region, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request erasure of your data
- Withdraw consent at any time
- Raise a grievance regarding how your data is handled
To exercise any of these rights, contact us at . We will respond within a reasonable timeframe as required by applicable law.
10. Cross-Border Data Transfers
As operates across multiple regions (India, Africa, Middle East, South Asia, Bangladesh, S.E. Asia, ANZ), data collected via any regional site may be processed or stored in a different country than the one you accessed the site from, including India, for centralized administration purposes. We take reasonable steps to protect your data consistent with this Policy regardless of where it is processed.
11. Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
12. Children's Privacy
This website is not directed at children, and we do not knowingly collect personal data from individuals under the age of 18 without appropriate parental/guardian consent where required by law.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be indicated clearly on this page.
14. Contact Us
For any privacy-related questions, requests, or grievances, please contact:
This document is a draft baseline aligned with India's DPDPA and general best practice. It is not a substitute for legal review — please have qualified legal counsel review this before publishing, particularly the retention periods, cross-border transfer language, and any region-specific requirements for Africa/Middle East/ANZ.
